Frequently Asked Questions
How do I get started?
- Call (651) 642-1013 for an initial examination appointment.
- Go to the New Patients page and download the necessary forms. Please fill out the forms completely and bring them to your first appointment.
What is the difference between sleep apnea and snoring?
Will I need to have a sleep study?
Is the appliance hard to get used to?
Are there any risks to oral appliance therapy?
I have an upper denture. Can I still have an oral sleep appliance?
How effective is oral appliance therapy for snoring and sleep apnea?
Does that mean I have to go back to a sleep center for an overnight polysomnogram?
My TMJ clicking stopped. Does that mean I'm better?
How long do I have to wear an introral appliance to treat my TMJ problems?
Do I need braces to treat my TMD?
Can I have a TMJ joint replacement?
Can't I just wait until I need surgery?
Insurance and Payment
Will my insurance cover my treatment?
Do you accept my insurance?
Our providers are not contracted with medical or dental insurance companies, as we have found that this limits the care we are able to provide.
What is an in-network or participating provider? A healthcare provider that has signed a contract and has agreed to accept a set fee for services provided to members of a specific health plan.
What is an out-of-network or non-contracted provider? The healthcare provider is not in a contract for services with the specific health insurance company. There may be benefits available, which will be determined when the claim is reviewed.
Please contact our office if have any other questions regarding insurance.
Is a payment plan available?
Do I need a referral to come to your office?
A wire or bracket is poking me.
A wire is broken.
A bracket/band is loose or broken.
One of the colored O-rings is missing.
My headgear doesn't fit right.
I've suffered an injury that caused one or more teeth to feel loose.
My retainer is broken.
I am getting small cuts inside my mouth.
My teeth are painful or sore.
I think I might be having an allergic reaction to my retainer.
My lips have been dry or cracked, especially in the morning, since I got my braces or retainer.
My tongue has been very sore since I got my braces or retainer.
A wire came out of the tube on one of my molars.
I lost a rubber spacer or separator.
I swallowed a piece of my appliance.
My gums are swollen and bleeding.
My teeth seem to be moving the wrong way.
My jaw has been clicking and painful.
“Every visit has been helpful. The treatment has been very effective.”
“Staff always friendly and knowledgeable, on time and ready to help.”
“These wonderful people have absolutely changed my life. For years I could not open my mouth without pain. Now just a few months after my first visit I am pain free and feeling the best I ever have. Dr. Hakala is very experienced and diagnosed my problem quickly. I drive 550 miles for my appointments and every mile is worth it.”
“Thorough eval and exam. Easy to understand explanations. Thank you!”
“Thorough and very informative. Respectful and caring staff. Listened to my concerns.”
“Their office is wonderful and they employ very welcoming staff who are highly competent at their work. They use the latest technology to evaluate patients and to design a device that will work for the patient. I felt very comfortable and confident with the care I received.”
“Excellent care! Very informative and explained in detail. ”
“The very best of service!”
“More than adequate time was spent on helping me understanding my situation. ”
“I am at the beginning of my treatment for TMJ. I just got my mouth piece yesterday and can already feel a difference. I have been in so much pain for so long and the staff here have been so caring and understanding!! Dr. Hakala, his assistant and Genevieve were AMAZING with listening to me and getting all of my questions answered. They also answered all my questions and explained things to me in a way that was very easy to follow and understand! I would highly recommend this clinic to anyone!!! Thanks so much for such wonderful care!!!”
“Customer service was great. Doctor was extremely knowledgeable. Very satisfied and feel fortunate to have found such a compassionate doctor.”
“Dr. Ledermann and her team of professionals were the first people who took the time to explain to me what was physically happening to my jaw. They took my pain seriously and responded compassionately. My experience at Minnesota Craniofacial has been nothing short of life changing. I have had several years of pain free life now. I am able to eat the things I love without pain! I can open my mouth to sing again! I'm not sure where I would be without this amazing team of people. I can only describe them as genuinely caring, passionate and knowledgeable.”